5 Metrics for Measuring Digital Success

by Christian Derwein 05 Jul 22 3 minutes


Companies spend thousands of dollars on computerized change but the victory rate is exceptionally minimal. This disturbing circumstance needs an innovative solution. Meanwhile, many organizations are starting to take the approach of digital transformation through digitizing their workflow, which helps them mimic slow and error-prone manual processes with scalable and automated digital workflows. The primary step to being successful with digital transformation progress with the assistance of clearly characterized metrics.

Therefore, they must bear in mind some points to measure the success of the digital transformation initiatives.

5 metrics that help measure the success of digitization

  • Active usage metrics
  • User engagement
  • Time required to build digital applications
  • Cost of digital initiatives
  • Evaluate the reliability of digital transformation

Active usage metrics

Effective digital transformation requires technology adaption. One of the leading KPIs to measure is the active usage of your digital resources. It can be done by comparing the number of licenses purchased to the number of clients who are really utilizing the software.

User engagement

From a user viewpoint, the technology ought to be sufficiently impactful to their requirements to warrant normal engagement. If users aren’t engaging the way you’d like, it’s because your technology isn’t valuable enough for them to switch from their current work pattern, which might include manual processes and other tech solutions.

Time required to build a digital application

The rapid to translate ideas into tools that can be used on the front line is critical in a digital organization. In a fast-changing world, the delay means yielding an advantage to the competition, or worse, producing a tool that is absolute before it’s ever used. Our experience suggests a timeline for getting applications to market and for new releases.

Cost of digital initiatives

Successful digital transformation can only be achieved with sufficient investment in digital initiatives. Companies which can’t spend their budget on digital transformation are unlikely to get high and effective returns on their digital investments to maximize ROI, directing enough resources towards boosting the adaption of new digital tools. There must be a balance point to make organizations start to over digitizing. An expected investment plan can help you reach this balance point.

Evaluate the reliability of digital transformation

Switching from operational workflows that rely on manual processes to a digital model may cause security issues for organizations you must evaluate your organization’s availability (customers’ ability to access products or services when they need their security). While technology vendors promise certain SLA commitments, real-time events can prevent this from happening.

Christian Derwein

Today - Entrepreneur and CEO of moweex - mobile & web development agency

Former - Collaboration & IT-Manager for Austria biggest industry company. Developer, Consultant and project leader for web and mobile projects for small and medium-sized enterprises.

Goals: Do what you Love and do it often. This is your Life. Start doing things you love. Live your dream and share your passion.

Specialties: Webdesign, Webdevelopment, Mobile Development (iOS, REACT native, Ionic), ScrumMaster, Creating ideas and think one step ahead, Communication, Business Development

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