How we work

We understand the need for transparency, efficiency and delivery. Therefore, we want to show you what you can expect in each stage when considering or establishing cooperation with us.

HOW WE WORK

Great software products require not only technical know-how but also expert business knowledge. Thanks to our ownership mindset and close partnership with our clients, we co-create your product and make sure that what we develop is exactly what you need. We think like a user, act like an owner and build the best possible solution with you and for you — a user-centered product that your customers will love to use.

2016

Founded

26

Employees

80

Happy customers

We understand the need for transparency, efficiency and delivery. Therefore, we want to show you what you can expect in each stage when considering or establishing cooperation with us.

 

Step 1 — Project development

In order to understand your needs and set your product for success, we first need to define the project outline. This is how it usually goes but we are aware that each project is unique and we approach it with an open mind.

 

01

Initial Contact

Fill out our contact form and let us know in which way you would like us to contact you.

02

Consultation

Our business development experts will get in touch with you to learn about your needs and the feasibility of your project.

03

Requirements Meeting

To define the technical scope and requirements you will talk to our technical leads right after the initial consultation.

04

Proposal

Based on the project requirements, we move on to the project proposal with timeline & cost estimates.

05

Contracting

We are happy to keep refining the proposal until we have an agreement that fully meets your needs.

06

Project Kickoff

Once the cooperation is established, we set up a cross-functional team to kick off your project.

 

 

 

Step 2 — Concept & UX/UI-Design

In order to understand your needs and set your product for success, we first need to define the project outline. This is how it usually goes but we are aware that each project is unique and we approach it with an open mind.

 

01

UX-Concept & Customer Journey Map

Our design & business development experts will get in touch with you to learn more about your project, idea, and customer behavior. So that we can create personas and a customer journey map.

02

Mood Board, UI-Design & Prototyping

In this design phase, our UI experts will start creating the software user flow within all needed views/screens as well as prepare a clickable prototype.

03

Mockups, Animation & Viusal Design

In the final design phase, our expert team will work on fancy animations, impressive mockups for presentations, and visual designs for app stores or landing pages.

 

 

Step 3 — Individual Software Development

Once the project development is outlined, we can start developing the product. There are typically two stages — the learning phase and the execution phase.

 

01

Learning phase — research, vision & ideation

Cross-functional collaboration is essential to setting up the project for success. Therefore, our product owners & developers are taking part in research, they further define initial requirements, brainstorm, and validate solutions. Depending on the size & scope of the project, in this phase we discuss:

  • goals & objectives
  • client vision
  • scope & budget
  • competitive research & analysis
  • general ideation
  • discovery & validation research
  • product roadmap & MVP definition.

The point is to define the problem, discover possible design solutions, followed by concept validation and technical proof of concept

02

Execution phase — design, development, QA

To visualize our findings from the learning phase, we prepare a research-driven design which we further refine with each sprint. At this stage, developers are investigating the technical solution while designers are creating prototypes and conducting usability tests. Some of the milestones along the way are:

 

  • design iteretations followed by development
  • localization#
  • documentation
  • feature completion
  • acceptance testing
  • end-to-end testing
  • validation

Before a product or feature is commercially available, we can release it as a Prerelease / Early Access Program to collect early feedback from customers.

 

 

Step 4 — Go-Live & post-launch

After the development is finished and the software has been properly tested, the product or feature is ready for users. We work with the client to install it and configure it properly and streamline the deployment process through continuous delivery. Our work is, however, not done once the project goes live and we continue to nurture long-lasting relationships with our clients. Besides offering support, our experts explore improvement possibilities by doing:

 

 

  • follow-up user survey
  • post-launch data analysis
  • customer feedback monitoring
  • 3-month health-check
  • 6 month UX Expert Review

Detailed Project Workflow Chart — How we work in detail

Frameworks & Tools we use

Agile Scum Development / Continuous Integration & Delivery / CI & CD / Design Thinking / Business Model Generation / Lean Canvas / iOS / Android / Typescript / React / Node.js / Java / Kubernetes / PHP / Angular / React Native / Storybook / Electron / JavaScript / Swift / Kotlin / NestJS / MySQL / PostgreSQL / MongoDB / Linters / Selenium / AWS / GCP / Jest / JUnit / Postman / Swagger / Kibana / Bootstrap / LESS / SASS / Gulp / Docker / Varnish / Laravel / Redis / GIT / Jira / Bitbucket / Confluence / Trello / Jenkins / jMeter / Sketch / Abstract / Invision & Adobe Creative Cloud.